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Senior Consultant

ARTD Consultants is seeking a Consultant/Senior Consultant. We are a leading Australian public policy consultancy firm delivering services in evaluation and strategy. Our clients are government departments and non-government organisations around Australia. We offer a flexible, friendly and cooperative work culture with offices in Sydney, Melbourne and Brisbane.

This role is located at our office in Melbourne. We are a small team that works across several sectors including mental health, disability, education and sustainability. The role involves supporting senior staff across evaluations and other consultancy projects covering a variety of subject areas.

The role will suit a curious and proactive person with an interest in public policy who has research and/or evaluation experience and excellent attention to detail. We are looking for someone with qualitative experience who is keen to work in a collaborative team.

ARTD is committed to the professional growth of its staff and you will be supported by senior staff to develop a plan for your own professional development within the scope of available projects, interests and existing skills/ work experience.

Specific responsibilities
  • Manage project tasks to meet quality standards, time and budget, with the supervision of senior staff, including:
    • design and manage agreed components of a project (e.g. survey design and administration, conducting interviews and thematic analysis)
    • arrange fieldwork, workshops and meetings
    • ongoing communication with clients about day-to day project administration
    • contribute to and prepare project deliverables.
  • Contribute to proposals with the support of senior staff
  • Proof and format proposals, plans, reports and other deliverables
  • Contribute to ARTD as a learning organisation including building your own expertise, sharing knowledge, developing methods and tools, and improving practices
  • Maintain project management, time records and budgets using company platform
  • Maintain records required for administration, quality and reporting systems
  • Undertake internal projects and duties as assigned by the ARTD Directors
Position Criteria
  • Active listening, asking questions and clarifying instructions when necessary
  • Critical thinking, conceptual and analytical ability
  • Interest in research and evaluation, contributing to social policy
  • Skill and interest in quantitative and/or qualitative research methods
  • Proficiency in MS Word, Excel, PowerPoint and Outlook including the ability to use MS Word and Excel templates in the ARTD in house style
  • Proficiency in SPSS and/or Tableau and/or NVivo coding skills for data management
  • Technical skill or strong generalist skills (survey design, basic statistics, data visualisation, interviewing, focus groups, facilitation) for data collection and analysis
  • Skills in research methods and associated activities including systematic reviews; development of ethics applications
  • Clear client-facing communications
  • Write clear and concise summaries of information to an external standard
  • Manage allocated tasks on time and budget
  • Attention to detail
  • Effective time management skills, managing multiple tasks to competing deadlines
  • Value working as part of a team, producing high quality work collaboratively
Qualifications and experience
  • Qualification or commensurate professional experience in social sciences or other relevant discipline e.g. sociology, policy, anthropology, development studies, psychology, economics, communications

This role is full-time and permanent; salary to be confirmed. Attractive conditions include Christmas bonus leave, workplace flexibility and a strong company-wide commitment to professional development.

Applications to be emailed to sarah.schofield@artd.com.au by COB March 12.

Applicants should explicitly address the position criteria in their cover letter and attach a CV. Applicants who do not specifically address the position criteria will not be considered.

Operations Coordinator

ARTD Consultants is seeking an Operations Coordinator. We are a leading Australian public policy consultancy firm delivering services in evaluation and strategy. Our clients are government departments and non-government organisations around Australia. We offer a flexible, friendly and cooperative work culture with offices in Sydney, Melbourne and Brisbane. The Operations Coordinator will be located at our head office in Sydney CBD.

Responsibilities

In this role you will report to the Managing Director to contribute to the efficient and effective operation of ARTD, by supporting the plans of our Operational Committees.

The ARTD Operational Committees are four working groups with specific responsibilities aligned to our strategic objectives (as identified in the ARTD Operations Committees Policy and Committee plans). The Committees report to the Managing Director. The Operations Coordinator will support the work of the operational committees, in particular the Systems and Processes Committee.

Specific tasks will include but are not limited to the following.

  • Take minutes, manage action items and coordinate reports for Operational Committees.
  • Coordinate the implementation of policies and procedures for ARTD’s core operational systems (in line with directions given by the system manager) including our:
    • client feedback system
    • staff feedback system
    • knowledge management system
    • other management systems approved by the Managing Director.
  • Work with nominated key knowledge holders to maintain and continuously improve ARTD’s systems and tools to support effective and efficient implementation of contract deliverables including our handbooks on:
    • project tasks, including quantitative design and data collection and qualitative design and data collection
    • project management, including guidance on use of project management platform
    • reporting
    • proposal writing.
  • Support the establishment and review of systems for compliance with ISO 20252.
  • Regularly review and update our operational and project quality systems, policies, procedures and handbooks, with the Managing Director.
  • Maintain ARTD’s systems for:
    • project contracts
    • subcontractor contracts
    • tender panels.
  • Support ARTD’s administration manager to coordinate staff meetings and training.
Selection criteria
  • Minimum of 3+ years of experience in an operations role reporting directly to management
  • Excellent interpersonal skills
  • Great verbal and written communication skills
  • Well-developed time management and organisational skills to manage competing priorities
  • Strong understanding of quality assurance processes
  • Experience with social research and/or evaluation
  • Problem-solving skills
  • Strong attention to detail
  • Ability to take initiative
  • Microsoft Office skills, with an ability to become familiar with firm-specific programs and software

This role is part-time and fixed term with option to become permanent; salary to be confirmed. Attractive conditions include Christmas bonus leave, workplace flexibility and a strong company-wide commitment to professional development.

Applications to be emailed to sarah.schofield@artd.com.au by February 13. Applicants should explicitly address the position criteria in their cover letter and attach a CV. Applicants who do not specifically address the position criteria will not be considered.

Aboriginal Researcher Internships

ARTD Consultants works at the forefront of public and social policy advising governments and not for profit organisations on some of the most challenging areas where policy and programs can make a difference. A substantial amount of our work is focussed on service design and implementation of programs and services targeting Aboriginal people and communities.

We are looking for Aboriginal researcher interns to provide Aboriginal people with pathways into program review, evaluation and social policy research. Internships are for 12 weeks on either a part-time or full-time basis. Internships can be completed either alongside tertiary study or after completing study. You will work alongside a dynamic team on real world projects with the support of an Aboriginal mentor and access to other forms of support such as professional development or study support.

During the internship you will learn about public policy research through a range of administration and research tasks, based on your strengths and interests. As part of your internship you will get support from ARTD team members as well as an Aboriginal mentor.

We are interested in candidates who meet some or all of the following criteria:
  • Interest and/or experience working in public policy
  • Able to respond to people in a friendly and professional way
  • Able to effectively listen and communicate with others and to write clearly
  • Flexible, organised and able to balance multiple tasks
  • Knowledge of and/ or experience with qualitative or quantitative research methods
  • Skills in any of the following software: Word, Excel, PowerPoint, Access, SPSS, R, NVivo, and
  • InDesign
  • Commitment to learning

For more information please call Sue Leahy on (02) 9373 9906.

To apply please send a letter outlining your interests and addressing the criteria above to sarah.schofield@artd.com.au.

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