The Framework sets out a nationally consistent approach to quality and safeguards for the NDIS to be introduced in 2018–19. This is needed to ensure that capability is built in the new market-based system, the rights of people with disability are upheld, the benefits of the NDIS are realised, and that people have access to the same safeguards no matter where they live.

The Framework is aligned with the NDIS principle of choice and control and takes a risk based approach. It consists of developmental, preventative and corrective measures targeted at individuals, the workforce and providers. Key components are:

• an NDIS Registrar to manage the NDIS practice standards and certification scheme, establish policy settings for worker screening, register providers, oversee provider compliance, and monitor the effectiveness of the NDIS market
• an NDIS Complaints Commissioner to facilitate the resolution of complaints about providers of NDIS-funded supports and investigate serious incident reports and potential breaches of NDIS code of conduct
• a Senior Practitioner to oversee approved behaviour support practitioners and providers, provide best practice advice, review the use of restrictive practices and follow up on serious incidents related to unmet behaviour support needs.

ARTD worked with DSS, State and Territory Governments and the NDIA to develop the framework. The voice of people with disability, their family members and carers, service providers, advocacy groups and representatives of professional organisations captured through public consultations and submissions informed the framework design.

You can access the framework here https://www.dss.gov.au/disability-and-carers/programs-services/for-people-with-disability/ndis-quality-and-safeguarding-framework-0. You can also see our report on the consultations here https://engage.dss.gov.au/wp-content/uploads/2015/11/consultation_report_ndis_quality_safeguarding_framework.pdf.

Governments have indicated there will also be further opportunities to contribute to the Framework in the design and implementation phases.