What if I need support?

Lifeline: Call 131 114 or text 0477 131 114
Beyond Blue: Call 1300 224 636
SANE Australia: Call 1800 187 263
Suicide Callback Service: Call 1300 659 467
13YARN: Call 139 276
1800RESPECT: Call 1800 737 732

Some people may find talking about their experiences or hearing about other’s experiences upsetting or distressing.

Please note that we can’t provide support about a specific issue, such as your NDIS funding or an issue with your service provider.

An advocacy organisation might be able to help. There are also places you can make a complaint about a service or report abuse.

Information

The following services can provide you with information:

For people with disability: Disability Gateway on 1800 643 787 or [email protected]
For autistic people and parents, carers and kin of autistic people: Amaze Autism Connect on 1300 308 699 or [email protected]
For carers: Carer Gateway on 1800 422 737.

The following helplines are available if you are seeking support with advocacy or complaints:

Advocacy: Disability Advocacy Support Helpline on 1800 643 787 or [email protected]
Disability service abuse or neglect: National Disability Abuse and Neglect Hotline on 1800 880 052
Elder abuse: Elder abuse phone line on 1800 353 374
NDIS abuse, neglect or harm: NDIS Quality and Safeguards Commission on 1800 035 544 (free call from landlines) or TTY 133 677
NDIS complaints and enquiries: Call 1800 800 110 for participants. Call 1800 411 640 for First Nations Connect. Or visit the NDIS website.
National Relay Service: If you have hearing or speech loss and would like to make an enquiry, provide feedback or raise a complaint about the National Insurance Disability Scheme (NDIS) by phone, please contact the National Relay Service on 1800 555 727
Ask Izzy: an online Disability Advocacy Finder tool.

The following helplines are available if you are seeking support with mental health: