We provide high-level strategic advice to the human services sector—working with stakeholders to identify issues, analyse evidence, negotiate directions and form clear solutions.

Setting strategic directions
We use participatory approaches with organisations and partners to set strategic directions and make plans. We engage with stakeholders to negotiate directions based on the best available evidence. In consultation with clients, we design strategic plans and business plans that are linked to core strategies and have measurable KPIs.

Advice and facilitation
We work with our clients at all stages of the policy process—defining and analysing issues, developing and testing options, facilitating consultation with stakeholders and designing monitoring frameworks and performance indicators to support implementation. At all stages, our consultants provide timely, confidential and high quality advice on policy issues.

Reviewing strategies and policies
Periodically our clients need to review the success of existing policies and strategies to inform future directions. We work with agencies, cross-agency working groups and policy stakeholders to review progress and negotiate agreements about the way forward.